Drago America Limited Warranty:

This Drago America warranty applies to all equipment that has been unaltered, properly installed and maintained in accordance with national and local codes and in accordance with the Drago America installation manuals. These products are warranted to the original purchaser to be free from defects in material and workmanship under normal use and service for a period of (1) one year from the date of
original installation. Equipment must be purchased from an authorized dealer. Installation must be completed by a licensed or bonded technician. This warranty is not transferable. This warranty is valid only within the continental 48 states. All warrantied products must be registered through Drago America’s website to validate warranties.

Equipment must be no older than two (2) years from date of manufacture to carry the one (1) year parts and labor warranty. Porcelain items are excluded from this warranty. Parts wear is not considered a defect. Cast iron parts and glass items are warranted for 90 days. This warranty does not apply to equipment damaged, altered or abused accidentally or intentionally, modified by unqualified service personnel or with missing or altered serial number plates.

Drago America agrees to repair or replace defective parts (with normal shipping charges) due to flaws in material or workmanship during the warranty period. Labor to repair or replace defective parts shall be warranted when performed by an Authorized Service Agency (ASA) of Drago America, LLC

Drago America nullifies its warranty if the equipment is used for residential or other non-commercial purposes or if the equipment is damage or fails due to improper installation, improper utility connection or supply, and issues resulting from improper ventilation or airflow or defects and damage due to improper maintenance, wear and tear, misuse, abuse, vandalism, or Act of God.

Drago America makes no other warranties, express or implied, statutory, or otherwise, and hereby disclaims all implied warranties, including the implied warranties of Merchantability and of fitness for a particular purpose.